Have peace of mind knowing that our plumbers are all licensed, background-checked, and professionally trained to not only fix your plumbing issue, but deliver 5-star customer service with it.
Every home and its plumbing system is unique, so it's honestly difficult to give an estimate over the phone. In order to consistently deliver our 5-star services, we only provide job estimates after our plumber is able to physically diagnose the issue(s) in person. That way, the work needed is custom-tailored fit to exactly what's best for your home.
We place top priority on our Club Members, so if you're a part of our Service Stars family, we'll be there within 24 hours guaranteed or we pay you $500. That's how serious we are on delivering peace of mind. If you are not a Club Member, we are only able to accommodate the next available time window. There is also a possibility that we will have to cancel an appointment in order to serve a Club Member with an emergency call.
In the case of emergencies involving major flooding, we immediately recommend accessing & turning off your home's water main. For minor leaks, shutting off the water sources connected to the leaking appliance is recommended. If there is no method to do this, then the next step would be to shut off the water main. After doing one of the above steps, we highly recommend calling a licensed professional to diagnose & repair your issue.
You can expect top-notch professionalism throughout your plumbing visit. Whether an inspection, repair, or replacement, our plumbers are trained to deliver the 5-star experience we aim for every homeowner we work with. If you aren't satisfied with your Service Stars experience, please do not hesitate to give us a call at (203)-797-9924 so we can resolve any issues & concerns you have.