FREQUENT QUESTIONS

You can expect top-notch professionalism throughout your technician's visit. Whether an inspection, repair, or replacement, our team is trained to deliver the 5-star experience we aim for every homeowner we work with. If you aren't satisfied with your Service Stars experience, please do not hesitate to give us a call at (203)-797-9924 so we can resolve any issues & concerns you have.

Every home and its heating system is unique, so it's honestly difficult to give an estimate over phone or email.In order to consistently deliver our 5-star services, we only provide job estimates after our technician is able to physically diagnose the issue(s) in person. That way, the work needed is custom-tailored fit to exactly what's best for your home.

We place top priority on our Club Members, so if you're a part of our Service Stars family, we'll be there within 24 hours guaranteed or we waive the $69 service fee. That's how serious we are on delivering peace of mind. 

If you are not a Club Member, we are only able to accommodate the next available time window. There is also a possibility that we will have to cancel an appointment to serve a Club Member with an emergency call.

You can expect top-notch professionalism throughout your plumbing visit. Whether an inspection, repair, or replacement, our plumbers are trained to deliver the 5-star experience we aim for every homeowner we work with. If you aren't satisfied with your Service Stars experience, please do not hesitate to give us a call at (203)-797-9924 so we can resolve any issues & concerns you have.

Every home and its plumbing system is unique, so it's honestly difficult to give an estimate over the phone. In order to consistently deliver our 5-star services, we only provide job estimates after our plumber is able to physically diagnose the issue(s) in person. That way, the work needed is custom-tailored fit to exactly what's best for your home.

We place top priority on our Club Members, so if you're a part of our Service Stars family, we'll be there within 24 hours guaranteed or we pay you $500. That's how serious we are on delivering peace of mind. If you are not a Club Member, we are only able to accommodate the next available time window. There is also a possibility that we will have to cancel an appointment in order to serve a Club Member with an emergency call.

In the case of emergencies involving major flooding, we immediately recommend accessing & turning off your home's water main. For minor leaks, shutting off the water sources connected to the leaking appliance is recommended. If there is no method to do this, then the next step would be to shut off the water main. After doing one of the above steps, we highly recommend calling a licensed professional to diagnose & repair your issue.

We place top priority on our Club Members, so if you're a part of our Service Stars family, we'll be there within 24 hours guaranteed or we pay you $500. That's how serious we are on delivering peace of mind. If you are not a Club Member, we are only able to accommodate the next available time window. There is also a possibility that we will have to cancel an appointment in order to serve a Club Member with an emergency call.

Every home and its electrical system is unique, so it's honestly difficult to give an estimate over the phone. In order to consistently deliver our 5-star services, we only provide job estimates after our electrician is able to physically diagnose the issue(s) in person. That way, the work needed is custom-tailored fit to exactly what's best for your home.

You can expect top-notch professionalism throughout your plumbing visit. Whether an inspection, repair, or replacement, our plumbers are trained to deliver the 5-star experience we aim for every homeowner we work with. If you aren't satisfied with your Service Stars experience, please do not hesitate to give us a call at (203)-797-9924 so we can resolve any issues & concerns you have.

In the case of emergencies involving major flooding, we immediately recommend accessing & turning off your home's water main. For minor leaks, shutting off the water sources connected to the leaking appliance is recommended. If there is no method to do this, then the next step would be to shut off the water main. After doing one of the above steps, we highly recommend calling a licensed professional to diagnose & repair your issue.

Unfortunately, Club Memberships are exclusive to clients in our current Service Area. Hopefully, in the future, we'll be able to service other areas!

Only $29 a month. If it isn't right for you, you can cancel at any time.

You get 4 total complimentary visits every year you're a Club Member with us, which would include 1 heating tune-up, 1 A/C tune-up, 1 electrical inspection, and 1 plumbing inspection.

You can expect top-notch professionalism throughout your technician's visit. Whether an inspection, repair, or replacement, our team is trained to deliver the 5-star experience we aim for every homeowner we work with. If you aren't satisfied with your Service Stars experience, please do not hesitate to give us a call at (203)-797-9924 so we can resolve any issues & concerns you have.

We place top priority on our Club Members, so if you're a part of our Service Stars family, we'll be there within 24 hours guaranteed or we pay you $500. That's how serious we are on delivering peace of mind. If you are not a Club Member, we are only able to accommodate the next available time window. There is also a possibility that we will have to cancel an appointment in order to serve a Club Member with an emergency call.

We place top priority on our Club Members, so if you're a part of our Service Stars family, we'll be there within 24 hours guaranteed or we pay you $500. That's how serious we are on delivering peace of mind. If you are not a Club Member, we are only able to accommodate the next available time window. There is also a possibility that we will have to cancel an appointment in order to serve a Club Member with an emergency call.

Every home and its heating system is unique, so it's honestly difficult to give an estimate over phone or email.In order to consistently deliver our 5-star services, we only provide job estimates after our technician is able to physically diagnose the issue(s) in person. That way, the work needed is custom-tailored fit to exactly what's best for your home.

In the case of emergencies involving major flooding, we immediately recommend accessing & turning off your home's water main. For minor leaks, shutting off the water sources connected to the leaking appliance is recommended. If there is no method to do this, then the next step would be to shut off the water main. After doing one of the above steps, we highly recommend calling a licensed professional to diagnose & repair your issue.

No worries, we can still work with you. We know you may already have your favorite plumber or electrician. The Club Membership is an all-inclusive home service package, so we won't exclude any services. If they're unavailable when you need them, we'll be here for you. 

By being a Club Member, you get yourself:

• Annual Heating & Air Conditioning Maintenance*
• Annual home inspections on Plumbing, Electrical, and HVAC systems
• 15% discount on all repairs
• 5% Discount on HVAC Equipment & Water Heaters
• Automatic Extended Warranties on Parts & Labor
• Priority Scheduling over non-Members
• Service fee reduced to $69 no matter what time or day it is
• 100% satisfaction guaranteed.

_{*includes 1 Heating & 1 Air Conditioning per Household.}

You can expect top-notch professionalism throughout your plumbing visit. Whether an inspection, repair, or replacement, our plumbers are trained to deliver the 5-star experience we aim for every homeowner we work with. If you aren't satisfied with your Service Stars experience, please do not hesitate to give us a call at (203)-797-9924 so we can resolve any issues & concerns you have.

We place top priority on our Club Members, so if you're a part of our Service Stars family, we'll be there within 24 hours guaranteed or we waive the $69 service fee. That's how serious we are on delivering peace of mind. 

If you are not a Club Member, we are only able to accommodate the next available time window. There is also a possibility that we will have to cancel an appointment to serve a Club Member with an emergency call.

Every home and its plumbing system is unique, so it's honestly difficult to give an estimate over the phone. In order to consistently deliver our 5-star services, we only provide job estimates after our plumber is able to physically diagnose the issue(s) in person. That way, the work needed is custom-tailored fit to exactly what's best for your home.

Every home and its electrical system is unique, so it's honestly difficult to give an estimate over the phone. In order to consistently deliver our 5-star services, we only provide job estimates after our electrician is able to physically diagnose the issue(s) in person. That way, the work needed is custom-tailored fit to exactly what's best for your home.